Dig it Kids charges cancellation fees for change of mind for camp registration. To cover the transaction charges, should you change your mind and cancel the booking within 24 hours, by notifying us by email to firstname.lastname@example.org than we will refund your fee paid, less €2.50.
If you cancel in writing more than 3 weeks (15 business days) before the first day of your Dig it Kids Ltd camp, we will refund all monies paid less €25 for each registration / participant.
If you cancel in writing more than one week but less than 3 weeks (6 to 15 business days) before the first day of your Dig it Kids Ltd camp (by 5pm GMT), we will refund half (50%) of the amount paid.
If you cancel in writing less than one week (5 business days) before the first day of your Dig it Kids Ltd camp, or if you simply do not show up, in person or online, or if you withdraw your participation after the Dig it Kids Ltd camp day has commenced, you will not be eligible for any refund.
If on an online camp the internet connection you are using fails, or your connection stops and causes you to miss all or part of the Dig it Kids online camp, you will not be eligible for any refund. If the Dig it Kids internet online platform fails, disrupting the Dig it Kids camp, they will offer to reschedule the camp day to when the technical problem is resolved, or failing that will offer a refund for the portion missed.
If the child/ren are unable to complete a camp craft activity, you will not be eligible for a refund.
Dig it Kids Ltd reserves the right to cancel any camp activities. In the unlikely event of such an occurrence, Dig it Kids Ltd will notify you as soon as possible and you will be eligible for a full refund of monies paid.